Help
Everything about orders, delivery, sizes, payments and exchanges.
FACOBE is an Indian fashion label, designed in Delhi, making modern everyday dresses for girls aged 3 to 12 and Free Size dresses for women. Many styles are designed to be worn together as mother-and-daughter Matching Moments.
Girls’ dresses come in 3–4, 5–6, 7–8, 9–10 and 11–12 years. Women’s dresses are Free Size and fit most bust sizes from 32 to 38 inches. See the Size Guide.
Orders are dispatched within 1–2 business days and delivered within 3–7 business days. Enter your pincode on any product to see an estimated date.
Yes, shipping is free on every order across India.
We send a tracking link on WhatsApp/SMS once your order ships. You can also use the Track Order page.
Yes. COD is free on serviceable pincodes. We confirm COD orders on WhatsApp before dispatch.
Yes, prepaid orders get ₹50 off, applied automatically at checkout.
UPI, debit and credit cards, netbanking and wallets via our secure payment partner PayU, plus Cash on Delivery.
You can exchange a product for a different size or colour within 7 days of delivery, if it is unworn with original tags and packaging. You send it back; we ship the replacement free. Read the full Exchange Policy.
Message us on WhatsApp at 7982688148 or use the Contact form with your order number and the size you need.
Contact us within 48 hours of delivery with photos or an unboxing video and we will send a free replacement.
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